Terms and conditions of our deliveries
- 100% guaranteed delivery!
- At ferreterias.com you can ship your products to the address you you want and on the date that best suits you.
- During the purchase process you must assign the delivery address and date, schedule range and the cost of your office.
- During the purchase process you must assign the delivery address and date, schedule range and the cost of your office.
PLEASE NOTE!
- Thinking about your comfort and in order to make a faster delivery and effective, small and medium-sized products will be delivered to the gate, if the place you chose for delivery has one. If the policies of the receiving site require it, you must leave authorization for the person in charge to receive it.
- To receive your order at your home you must not present any identification document and we will deliver it to the person present.
- The delivery time of your order will depend on the size of the products and of the destination city.
BOGOTÁ
| Purchase date | Modality | Purchase time | Delivery date | Conditions |
| Today | Selected Date | Until 16:00 |
Selected by the Customer starting the next day after the purchase. Does not apply for Sunday. 07:00 - 19:00 Deliveries within 24/78 hours |
Purchase and stock confirmation before 7:30 p.m. on the day the purchase is made. |
| Today | Express | Until 16:00 | Selected by the Customer on the same day of purchase. Does not apply to Sunday. 07:00 - 19:00 |
Purchase and stock confirmation before 4:30 p.m. on the day the purchase is made. Offers delivery of Products in ninety (90) minutes or less. |
| Today | Scheduled | Until 16:00 |
Delivery mode of the Products purchased by Users in which FERRETERIAS.COM offers date and time slots for delivery, as available at the Customer's choice at the time of closing the Order of Purchase. Deliveries between 24/78 hours |
Inventory confirmation and transaction validation before 6:30 p.m. on the day the purchase is made. |
MAIN CITIES OF THE COUNTRY
| Purchase Date | Modality | Purchase time | Delivery date | Conditions |
| Today | Selected Date | Until 16:00 |
Selected by the Customer starting the next day after the purchase. Does not apply for Sunday. 07:00 - 19:00 Deliveries within 24/78 hours |
Inventory confirmation and transaction validation before 6:30 p.m. on the day the purchase is made. |
| Today | Express | Until 16:00 |
Selected by the Client on the same day of purchase. Does not apply to Sunday. 07:00 - 19:00 |
Purchase and stock confirmation before 4:30 p.m. on the day the purchase is made. Important Note: Express delivery as long as it is not shipped from another city other than the delivery city. Offers delivery of Products in ninety (90) minutes or less. |
| Today | Scheduled | Until 16:00 |
Delivery method Products purchased by Users in which FERRETERIAS.COM offers date and time slots for delivery, as available at the Customer's choice at the time of closing the Purchase Order. Deliveries within 24/78 hours</ p> |
Inventory confirmation and transaction validation before 6:30 p.m. on the day the purchase is made. |
WHAT ARE THE DISPATCH METHODS?
| Selected Date | Scheduled | Schedule | Payment on delivery |
| You can choose a period of four days from the day of your purchase in which to receive your product | You can schedule a specific date and time for you to receive your product |
AM: From 8:00 a.m. to 2:00 p.m. PM: From 2:00 p.m. to 5:00 p.m. Exact date: 08:00 a.m. to 9:00 p.m. |
If you wish, you can pay for your order when you receive it. Datafono, Nequí, Daviplata or cash |
WHAT ARE THE SIZES AVAILABLE?
| Size | Description | Dimension | Example |
| Small | If the packaging size is less than | 15x15x15 cm | Perfumes, Shoes, Clothing |
| Medium | If the packaging size is less than | 40x40x40 cm | Microwaves, Computers and televisions up to 32" |
| Large | Packaging size is equal to or greater than | 40x40x40 cm | Refrigerators, kitchens and televisions over 32", etc. |
| Super Large | Applies to certain larger product categories. | American Beds, Box Spring, Cabins, Living Room Games, among others |
What does the shipping cost depend on?
- The value of your shipment depends on the size of your product, location destination, shipping method and origin of the product.
